Customer Service Administrator

Customer Service Administrator: Pathway to Permanent Employment

A leading manufacturing and residential services provider in the ACT is looking for an experienced Customer Service Administrator to join their dynamic team. This is an opportunity to secure a full-time casual position that offers a clear pathway to permanent employment for the right motivated candidate. Join a dynamic team where your customer focus and attention to detail will drive success.

Key Responsibilities:

• Be the central point of contact for customers, providing exceptional service and responding to customer enquiries and resolving problems promptly.
• Assisting in customer maintenance works, escalating where necessary.
• Perform essential administrative tasks with precision and efficiency, contractor management and compliance.
• Ensure accurate and efficient data entry

What They’re Looking For:

• A positive, energetic, and customer focused mindset - ability to liaise with trades people.
• Strong attention to detail and able to accurately enter data.
• Exceptional organisational skills and the ability to handle multiple tasks under pressure.
• Outstanding written and verbal communication skills.
• A true team player willing to support colleagues.
• Taking initiative to assist in daily office operations, filling gaps where needed.
• Demonstrated experience in a similar environment or administrative position.
• Experience in Bookkeeping/Xero/MYOB would be an advantage.

The Benefits:

• Internal growth opportunities in a supportive environment.
• Immediate hands-on training and continuous professional support.
• An appreciative, collaborative culture that balances autonomy with teamwork.
• Free Parking locally

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.